Last updated: November 11, 2026
Information we collect
- What you give us: your name, phone, email, city and ZIP, whether you own the home, roof age, timeline and anything you write in the form.
- Technical information: our hosting provider processes your IP address, browser type and pages visited for security and operations. With a form we store the page you submitted from and your browser's user-agent.
- We don't knowingly collect information from children under 16.
How we use it
To respond to your request, pass it to one independent, licensed roofer who can give you an estimate, contact you about it, keep records of requests and consents, and operate and secure the site.
How we share it
- With the roofer handling your request, only so they can contact you and quote the job.
- With service vendors that host the site, store data and send email or text messages for us.
- For legal reasons or in a business transfer.
We don't sell personal information.
Text messages
If you check the optional text-message box, North Bay Roof Replacement may text you about your request only (for example, confirming we received it or arranging a callback). Message and data rates may apply, and message frequency varies. Reply STOP to opt out or HELP for help. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes, and SMS opt-in data and consent are never shared with any third party.
Your California privacy rights
California residents have the right to know, delete and correct personal information, to opt out of sale or sharing, to limit use of sensitive information, and to non-discrimination. To make a request, use the quote form and write "privacy request" in the message box; we'll verify it by matching the contact details you used. The California Attorney General's CCPA page explains these rights.
Retention and security
We keep request records as long as needed to provide the service, keep consent records and comply with law, and generally delete old lead records within 24 months. We use HTTPS and access controls; no system is perfectly secure.
Changes
We'll post updates here and change the date above.
Frequently asked questions
Sources
Sources reviewed November 11, 2026. Figures are published estimates and official fees, not quotes. Confirm prices, permits and requirements with your contractor and building department. This page is general information, not legal or insurance advice.